Zomato vs Swiggy for Restaurants: Which Is Better for Your Business?

For Indian restaurant owners, choosing between Zomato and Swiggy comes down to orders, customer reach, commissions, advertising costs and most importantly, profit per order. Current company data shows Zomato has a larger disclosed food delivery user and restaurant partner base, while Swiggy continues to grow strongly.

Zomato vs Swiggy for restaurants

Factor	Zomato	Swiggy
Monthly food delivery users	27 million+	19.2 million
Restaurant partners	300,000+	275,400
Food delivery scale	Larger disclosed base	Large and growing
Restaurant discovery	Strong search and discovery	Strong marketplace discovery
Delivery network	Large	Large
Speed focused offering	Available	Bolt
Advertising	Sponsored listings and ads	Restaurant advertising
Membership	Zomato Gold	Swiggy One
Affordability	Offers and Gold benefits	Strong affordability focus
Commission	Contract based	Contract based

Zomato currently has the larger disclosed food delivery scale, while Swiggy remains a major source of restaurant orders and continues to expand its food delivery business.

Which platform has more customers

Latest disclosed metric	Zomato	Swiggy
Monthly food delivery users	27 million+	19.2 million
Restaurant partners	300,000+	275,400
Food delivery value	₹37,993 crore FY26 NOV	₹9,490 crore Q1 FY27 GOV
Food delivery growth	16% FY26	18% YoY Q1 FY27

The figures come from different reporting periods and company metrics, so they should not be treated as a direct like for like comparison. They do show the scale of both marketplaces.

Zomato vs Swiggy commission for restaurants

There is no fixed commission rate that applies to every restaurant. Commercial terms can vary by restaurant, location, cuisine, order value and agreement.

Restaurant cost	What it affects
Commission	Platform cost on orders
GST on applicable fees	Total platform expense
Restaurant discounts	Amount retained from sales
Advertising	Customer acquisition cost
Packaging	Cost per delivered order
Refunds	Lost revenue
Cancellations	Potential payout reduction
Food cost	Product margin
Net payout	Actual marketplace realization
Contribution per order	Restaurant profitability

The important number is not the advertised commission. It is the final contribution left after all costs.

Zomato vs Swiggy for different restaurants

Restaurant type	What matters most	Platform factors to test
Cloud kitchen	Orders and contribution	Customer acquisition and repeat orders
QSR	Speed and order frequency	Delivery speed and visibility
Premium restaurant	Higher AOV and repeat customers	Discovery and reviews
Local restaurant	Local demand	Search visibility and delivery radius
Late night restaurant	Night time orders	Late night availability
New restaurant	Customer acquisition	Reviews, discovery and advertising

Swiggy's speed focused Bolt service and affordability initiatives can be relevant for QSR and fast preparation restaurants, while Zomato's large discovery ecosystem can be useful for restaurants trying to build visibility.

How to compare Zomato and Swiggy

Restaurants should run both platforms and compare their actual economics instead of relying only on industry averages.

Restaurant performance metric	Zomato	Swiggy
Total orders
Gross sales
Average order value
Commission
GST on platform fees
Restaurant discounts
Advertising spend
Refunds
Cancellations
Packaging cost
Net payout
Food cost
Contribution per order
Repeat customers
Advertising cost per order

Contribution per order = Net payout minus food cost minus packaging and other variable costs

A platform delivering more orders is not automatically more profitable. The platform producing higher contribution after all costs may be more valuable for a particular restaurant.

Should restaurants use both Zomato and Swiggy

Using both platforms can expand customer reach and reduce dependence on a single marketplace.

Channel	Main purpose	What to measure
Zomato	Discovery and orders	Orders, AOV and contribution
Swiggy	Incremental demand	Orders, AOV and contribution
Direct ordering	Repeat customers	Repeat rate and customer retention
WhatsApp ordering	Direct repeat business	Orders and customer cost
Own website	Customer ownership	Direct sales and repeat orders

Restaurants should also track advertising separately. More visibility is useful only when the incremental profit from additional orders is greater than the advertising spend.

Zomato vs Swiggy: What should restaurants choose

If your priority is...	What to compare
Maximum customer reach	Monthly users and local demand
More orders	Orders by platform
Lower costs	Total effective platform cost
Higher profit	Contribution per order
New customer discovery	Search visibility and conversion
Repeat customers	Repeat order rate
Better advertising ROI	Incremental orders versus ad spend
Lower platform dependence	Both platforms plus direct ordering

The latest disclosed data gives Zomato the larger food delivery scale, while Swiggy continues to show strong growth. For an individual restaurant, however, local demand and actual net contribution matter more than national platform size.

The most practical approach is to test both platforms, track the complete cost of every order and move advertising spend toward the platform producing better profitable demand.

Which is better for restaurants, Zomato or Swiggy? It depends on orders, costs, customer reach and profit per order.

Is Zomato cheaper than Swiggy for restaurants? There is no fixed rate. Costs vary by restaurant, agreement, discounts and advertising.

How much commission does Zomato charge restaurants? The commission varies according to the restaurant's individual agreement and applicable charges.

How much commission does Swiggy charge restaurants? Rates vary by restaurant and agreement, with advertising and other costs also affecting the total.

Which gives more orders, Zomato or Swiggy? It depends on location, cuisine, pricing, ratings, delivery radius and customer demand.

Should a new restaurant join Zomato or Swiggy first? Joining both and comparing actual orders, payouts and profitability can provide a better answer.

Should restaurants use both Zomato and Swiggy? Yes, using both can increase customer reach and reduce dependence on one platform.

How can restaurants make more profit from Zomato and Swiggy? Control food costs, pricing, discounts and advertising while tracking profit per order.

How do restaurants calculate Zomato profit per order? Subtract food, packaging and other variable costs from the final Zomato payout.

How do restaurants calculate Swiggy profit per order? Subtract food, packaging and other variable costs from the final Swiggy payout.

Is Zomato better for restaurant discovery? Zomato has a large restaurant discovery ecosystem, but results vary by location and restaurant.

Is Swiggy better for fast food restaurants? Swiggy's speed focused services can benefit restaurants with quick preparation and delivery.

Which is better for a cloud kitchen, Zomato or Swiggy? Both can be useful. Compare orders, costs, payouts and contribution margins.

Which is better for small restaurants, Zomato or Swiggy? Compare local orders, commission, advertising costs, average order value and net payout.

Which platform is better for premium restaurants? Premium restaurants should compare average order value, discovery, repeat orders and contribution margin.

Does Zomato charge restaurants for advertising? Yes, Zomato offers paid advertising and sponsored visibility options for restaurants.

Does Swiggy charge restaurants for advertising? Yes, Swiggy provides advertising and promotional options for restaurant partners.

How much does Zomato and Swiggy take from a ₹500 order? The amount varies based on commission, taxes, discounts, advertising and other applicable charges.

Which is better for restaurants in India in 2026, Zomato or Swiggy? The better option depends on your restaurant's actual orders, costs, payouts and profit.

How can I compare Zomato and Swiggy for my restaurant? Compare orders, sales, AOV, commission, discounts, ads, refunds, payouts, food costs and contribution per order.