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Wed, 13 May 2026
07:50:10 am
Wed, 13 May 2026
07:50:10 am
Rudransh Sangwan
Published at: May 13, 2026, 5:03 AM
Synopsis
TCS and Rezolve Ai announced a global strategic partnership to deploy AI-powered commerce solutions for retailers worldwide. The collaboration will leverage Rezolve Ai’s brainpowa™ platform alongside TCS’ enterprise delivery capabilities to expand AI-led retail infrastructure.
Tata Consultancy Services has announced a global strategic partnership with Rezolve Ai to accelerate the adoption of agentic AI-powered commerce solutions across global retail enterprises.
The partnership, announced on May 12, 2026, marks TCS’ expansion into the rapidly growing AI-driven commerce ecosystem, where enterprises are increasingly integrating artificial intelligence into customer engagement, product discovery, and checkout workflows.
The collaboration will combine TCS’ global enterprise delivery capabilities with Rezolve Ai’s proprietary AI commerce platform, brainpowa™, to help retailers deploy production-grade AI solutions at scale.
Under the agreement, TCS will help retail enterprises integrate Rezolve Ai’s AI-native commerce infrastructure into core business operations.
| Parameter | Details |
|---|---|
| Partnership | TCS and Rezolve Ai |
| Announcement Date | May 12, 2026 |
| Focus Area | Agentic AI Commerce |
| Key Platform | brainpowa™ |
| Industry | Retail & Digital Commerce |
| Geographic Scope | Global |
| Objective | Enterprise AI Commerce Integration |
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The partnership focuses on embedding AI-led commerce experiences into enterprise retail workflows.
Agentic AI commerce refers to AI systems capable of independently assisting, guiding, and automating customer commerce interactions.
The technology aims to improve customer experience while increasing operational efficiency and conversion rates for retailers.
The partnership will leverage Rezolve Ai’s proprietary brainpowa™ platform.
| Feature | Purpose |
|---|---|
| Conversational AI | Customer interaction automation |
| Intelligent Discovery | AI-driven product search |
| Agentic Checkout | Automated transaction workflows |
| Commerce Personalization | Customized customer journeys |
| AI Commerce Infrastructure | Enterprise-grade deployment |
The platform is designed specifically for enterprise retail environments requiring scalable AI deployment.
The collaboration aligns with TCS’ broader strategy of expanding its AI capabilities across industries.
According to the company, enterprises are increasingly demanding AI solutions capable of delivering measurable commercial outcomes at large scale.
TCS stated that the partnership strengthens its integrated AI ecosystem strategy combining in-house innovation with strategic external partnerships.
Daniel M. Wagner, CEO of Rezolve Ai, described the partnership as a major commercial milestone for the company.
He stated that TCS’ enterprise relationships, global delivery network, and execution scale could significantly accelerate adoption of Rezolve Ai’s AI commerce platform globally.
Shekar Krishnan, Head of Retail, UK and Europe at TCS, emphasized that enterprises are increasingly prioritizing scalable AI solutions capable of delivering real-world business outcomes.
He noted that the partnership aims to help enterprises modernize digital commerce while improving both customer experience and operational performance.
Global retailers will also gain access to hands-on demonstrations of the AI commerce platform through TCS’ Pace Port™ innovation centers.
The innovation centers are expected to play a major role in accelerating enterprise adoption of AI-powered commerce technologies.
The global retail industry is witnessing rapid adoption of AI technologies.
| Trend | Impact |
|---|---|
| Digital retail expansion | Higher AI adoption |
| Personalized shopping demand | AI-driven recommendations |
| Automation requirements | Reduced operational costs |
| Omnichannel commerce | Unified customer experience |
| AI infrastructure maturity | Faster enterprise deployment |
Retailers globally are increasingly investing in AI tools to improve customer engagement, inventory management, and sales conversion.
AI is becoming deeply integrated into the retail ecosystem.
Companies capable of providing enterprise-scale AI infrastructure are expected to benefit significantly from this trend.
TCS remains one of the world’s largest IT services and consulting companies.
| Metric | Details |
|---|---|
| FY26 Revenue | Over US$30 billion |
| Countries of Operation | 56 |
| Service Delivery Centers | 194 |
| Industry Focus | IT Services & Consulting |
The company continues expanding into high-growth areas including artificial intelligence, cloud computing, automation, and enterprise digital transformation.
The collaboration is strategically important for multiple reasons.
The partnership gives TCS deeper exposure to the rapidly growing AI-driven commerce market.
Large enterprises increasingly require scalable AI solutions integrated into operational workflows.
Retailers globally continue accelerating investments in automation and AI-enabled customer experiences.
Companies enabling enterprise-grade AI deployment are expected to benefit from rising enterprise technology spending.
Industry experts expect AI-powered commerce infrastructure spending to grow significantly over the next several years.
As businesses increasingly shift toward AI-led customer experiences, partnerships like TCS and Rezolve Ai could become more common across the technology sector.
The strategic partnership between TCS and Rezolve Ai highlights the growing importance of agentic AI within the global retail and digital commerce ecosystem.
By combining TCS’ enterprise-scale delivery network with Rezolve Ai’s AI-native commerce platform, both companies aim to accelerate adoption of AI-powered retail infrastructure worldwide.
As enterprises increasingly focus on automation, personalization, and AI-driven customer experiences, the collaboration positions both firms to benefit from the next phase of global digital commerce transformation.
The partnership focuses on deploying AI-powered commerce solutions globally for retail enterprises.
brainpowa™ is Rezolve Ai’s AI-native commerce infrastructure platform designed for enterprise retail workflows.
Agentic AI commerce refers to AI-driven systems capable of automating and assisting customer shopping experiences and retail workflows.
The primary focus is on the retail and digital commerce sectors.
TCS will provide enterprise integration, global delivery capabilities, and deployment support for AI commerce solutions.
They are innovation hubs where enterprises can test and experience AI and digital transformation solutions.
AI helps improve customer experience, automate workflows, personalize shopping journeys, and enhance operational efficiency.
TCS operates across 56 countries with 194 service delivery centers and generated over US$30 billion in FY26 revenue.
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